About Us

Who We Are

Chirpi is the store name used on this website. The website is operated by 18 FEATHERS LLC, and the same legal business name is used in our footer, contact information, and customer policies.

Store project year: 2026. This page does not claim a longer operating history or years of experience; it is intended to give customers clear information about the current store, its product focus, and its support details.

What We Sell

Chirpi offers jump ropes for cardio warmups, home training, coordination practice, and everyday fitness routines in Germany.

Our product pages are written to show practical details such as material, size, color, package quantity, intended use, care notes, and what is included in the package. This helps customers compare jump ropes before placing an order.

How We Work

We aim to keep product descriptions, prices, shipping information, return terms, and contact details consistent across the website and checkout. Orders are processed in USD, and available payment methods are shown during Shopify checkout.

For shipping to Germany, our policy explains the processing time, estimated transit time, tracking process, and what to do if a package is delayed, damaged, or incorrect. Return requests are handled according to the Return & Refund Policy shown on this website.

Our Commitment

We review product listings for clear wording, complete package information, and images that match the item being sold. We avoid unsupported claims about rankings, awards, guaranteed results, or business history.

If a customer has a question about an order or a product page, the support team can review the request using the order number, the email address used at checkout, and any relevant photos when needed.

Store Information

Legal business name: 18 FEATHERS LLC
Store name: Chirpi
Product category: jump ropes
Customer support: care@chirpi.shop
Phone: +18409773023
Support hours: Monday - Friday, 9:00 AM - 6:00 PM ET
Business address: 2050 Barton Rd Molino, FL, 32577 United States